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Creating and reviewing allotment usage

Ahmed Boghdady
Updated

Creating and reviewing allotment usage

Each company has an allotment of messages to send during a set time period, according to their contract with mCommons. When the number of messages sent exceeds the allotment for that time period, the company may be charged for the overage.

Note: Allotments are based on standard contracts with an allotment for SMS and MMS. If you do not see any allotments for your account, contact your customer success manager for assistance.

To help you plan your messaging campaigns, you can receive alerts when you reach 70% and 90% of utilization across each of your message allotments (SMS and MMS). For more information, see Enabling usage alerts.

Creating a New Allotment

To create a new allotment:

1. Select Home in the left pane, and then select Allotments.

The Allotments dashboard opens.

2. Click +NEW ALLOTMENT. The New Allotment modal opens.

new allotment

  • Select a Category from the dropdown menu options:

    • SMS (default)

    • MMS

    • Blended

  • Select a Frequency from the dropdown menu options:

    • Monthly (default)

    • Yearly

  • Select the start and end date from the calendar selector.

  • Quantity: Enter a numerical value for specifying number of messages allotments.

    3. Select CREATE to create a new allotment. A success message, "Allotment created," will appear upon successfully creating an allotment.

    Note: The CREATE button is not enabled until all required fields are filled.

    The created allotments will appear under FUTURE ALLOTMENTS.

The following are the end date colors:

  • Green: Future allotments.

  • Orange: Allotments nearing their end.

  • Red: Allotments close to ending (within the next 90 days).

Edit a Current or Future Allotment

Locate the allotment, select Menu at the end of the row, and then select Edit.

edit menu

The Edit Allotment page opens. Make the required changes and select UPDATE to save the changes.

edit allotment

Deactivate an Allotment

You can deactivate a past, current or future allotment. To deactivate:

Current or Future allotment: Locate a current or future allotment to deactivate, select Menu at the end of the row, and then select Deactivate.

Past allotment: Locate a past allotment to deactivate, then select Deactivate at the end of the row.

deactivate option

A confirmation message appears on the screen “Are you sure you want to deactivate this allotment?” Select OK to confirm.

Reactivate an Inactive Allotment

Locate an inactive allotment, select Menu at the end of the row, and then select REACTIVATE ALLOTMENT.

Reviewing Allotment Usage

To review your usage statistics:

Select Home Home in the left pane, and then select Allotments.

The Allotments dashboard opens to the Current Allotments Usage table:

The allotments tables below the Current Allotments Usage table track your company's past, current, future, and inactive allotments, based on start and end dates, and the overage details.