A/B Testing
8 articles
- A/B testing overview
- Create an A/B test broadcast
- Configure A/B test settings
- Schedule and test an A/B test broadcast
- Monitor results and send the winner
- Understand A/B test winner metrics
RCS Messaging
13 articles
- Test your RCS Agent before launch
- Get your RCS Agent
- Creating Dynamic Groups based on profiles supporting RCS
- What Is RCS?
- Getting Started with RCS
- Enable RCS on Your Device
Fundraising
1 article
Mobile Web
6 articles
Phone Calls
11 articles
- Round-Robin Call Routing by Region in mConnects
- Working with the mConnect report
- Analyzing call data
- Activating an mConnect
- Editing an mConnect
- Setting up a new mConnect
Text Messaging
48 articles
- Setting up scheduled messaging
- Limiting opt-in responses
- Editing a message schedule
- Mobilize set up - mData web service
- Liquid Date Formatting and Templates
- Working with keywords and short codes
Profiles
32 articles
- Tracking and analyzing donations data (for CRM users)
- Setting up Engaging Networks
- Creating mCommons Zaps
- Creating Dynamic Groups based on received row from active & archived schedule
- Setting up Zapier integrations
- Setting up Salesforce Lightning
Administration
7 articles
- Viewing RCS agents
- Editing user accounts
- Adding user accounts
- Setting up quiet hours
- Enabling usage alerts
- Working with the active company
FAQs and Solutions
5 articles
- Mobile Commons: Sending Automated Birthday Messages Using an Anniversary Custom Field
- Creating QR Code Scan-to-Text Links with the SMS URI Format
- Why mConnect Calls Sometimes Reach Voicemail Even After a Recipient Declines
- Using Personalized Donation Links in SMS Broadcasts
- Mobile Commons: Tracking Clicks with Vanity URLs and Other Link Shortening Tools
Getting Started
17 articles
- Navigating mCommons
- Logging in to mCommons with Zitadel (after initial setup) (coming on Jan 15, 2026)
- Initial Zitadel Setup for Existing mCommons Users
- Generating a New Token for Accessing mCommons via API
- Accessing Qlik Report from mCommons
- Logging in to mCommons with Zitadel (after initial setup) - standard login flow for returning users
Help Center
1 article
RCA-Root Cause Analysis
1 article
Release Notes
5 articles