RCA-Root Cause Analysis
- Mobile Commons: How to mark a broadcast as complete
- Mobile Commons: RCA - 2025/4/16 - Issue with Broadcast Messages Delivery System Error
- Mobile Commons: RCA - 2025/4/16 - Issue with Broadcast Messages Delivery Scheduled_at error
- Mobile Commons: RCA - 2025/4/17 - Error when trying to access the platform
- Mobile Commons: RCA - 2024/08/08 - Error when trying to open uploaded groups
- Mobile Commons: RCA - Infobip inbound messaging outage - 9/23/2024
- Mobile Commons: RCA - 2024/5/21 - HSUS liquid issue with broadcasts
- Mobile Commons: Outgoing messages stuck as Queued - 5/16/2024
- Mobile Commons: Liquid not behaving correctly with broadcasts 2024/5/21
- Mobile Commons: HSUS Stuck broadcast 2024/5/21
- Mobile Commons: RCA - 2024/02/06 - Delay in processing uploaded groups
- Mobile Commons: RCA - 2024/01/22 - Delay in processing uploaded groups
- Mobile Commons: RCA - 2023/9/25 - Database outage
- Mobile Commons: RCA - 2023/5/18 - Broadcast generation outage
- Mobile Commons: Not able to download the groups CSV template
- Mobile Commons: RCA - 2023/03/20 - Broadcasts outage
- Mobile Commons: DB Heavy Load - 502 Time-out errors - 8/16/2022
- Mobile Commons: RCA - 2022/08/14 - DB high load - 502 errors
- Mobile Commons: RCA - 2022/07/19 - DB Heavy load - 502 time-out errors
- Mobile Commons: RCA - 2022/07/22 - MMS outage
- Mobile Commons: RCA - 2022/05/10 - Heavy Load - 502 Bad gateway timeout errors
- Mobile Commons: RCA - 2022/05/13 - Broadcasts Missing Recipients
- Mobile Commons: RCA - 2021/08/13 - Outgoing Messages (MT) outage
- Mobile Commons: RCA - 2021/03/11 - Truth Initiative MT Outage
- Mobile Commons: RCA - 2021/02/08 - Truth Initiative Concatenated MT Outage
- Mobile Commons: RCA - 2021/04/12 - Database outage
- Mobile Commons: RCA - 2022/01/27 - Database overload Groups Slowness
- Mobile Commons: RCA - 2022/01/21 - Database Load Groups Slowness
- Mobile Commons: RCA - 2021/01/14 - DB high load - Intermittent UI time outs
- Mobile Commons: RCA - 9/30/2021 - MC Database overload