Navigating mCommons

When you sign in to mCommons, you see the Home dashboard, which provides a snapshot of recent activities:

For more information on the Home dashboard, see Reviewing recent activity.

From anywhere in mCommons, you can access the following:

• Title bar

• Main menu

• Information bar

• Log out

Title bar

The title bar is always available at the top of the page.

The following items are available on the title bar:

• Menu, which expands the main menu.

• Name of the active company.

  Note: If you have access to more than one company in your account, you can switch among them. For more information, see Changing the active company.

• The active short code.

• mCommons logo, which opens the Home dashboard from anywhere in mCommons.

• Global search, enter a name or keyword to search across all areas such as opt-in paths, campaigns, groups, and more.

• Help to access help center and tutorial videos.

• Alerts icon to view any notifications or important messages.

• Agent View icon to access a dropdown with options such as Dashboard, Unanswered, Question, Crisis, and Flagged messages.

• Your profile picture.

When necessary, a scroll bar is available on the right.

Main menu

The main menu is always available in the left pane.

1. To expand the main menu, select Menu in the left corner of the title bar.

   

2. Select an option on the main menu, and then select an option from the submenu:

   Main menu		Submenu	Action
   	Home	Dashboard	Return to the Home dashboard from anywhere in the mCommons platform.
   		Profiles	Open the Profiles table, which contains information for each user.
   		Groups	Open the Groups table, which contains sets of user profiles for targeted messaging and reports.
   		Tags	Open the Tags table, which contains descriptive labels used to organize campaigns.
   		Reports	Open the Recent Data Exports table, which contains reports with exported data, messaging statistics, and billing data.
   		File Drop	Open the Secure Files table, where you can securely import and export data from mCommons.
   		Data Sync	Open the CRM Data Sync page, with instructions about integrating data from your company accounts in CRM platforms into your mCommons data set.
   		Custom Fields	Open the Custom Fields table, which contains profile fields that capture additional user information for more targeted audiences
   	Text Messaging	Campaigns	Open the Campaigns dashboard, where you can build and manage opt-in and broadcast messages.
   		Opt-In Paths	Open the Opt-in Paths table, which lists the status and key details for opt-in messages used in your campaigns.
   		Broadcasts	Open the Broadcasts table, which lists the status and key details for broadcast messages used in your campaigns.
   		Keywords	Open the Keywords table, which contains the keywords used in your company's campaigns.
   		Inbox	Open the Inbox dashboard, where you can respond to messages received from users.
   		Outbox	Open the Outbox dashboard, which lists responses sent from mCommons to users.
   		Attachments	Open the Attachments table, where you can upload image and media files for use in MMS text messages.
   		mData	Open the mDatas table, which contains query tools used to build searches by location, non-location, or web service.
   		Polling Locators	Open the Polling Locators page, where you can build searches for polling places and drop boxes during active elections.
   	Phone Calls	mConnects	Open the Phone Calls dashboard, where you can connect users to local and state representatives or other target based on their location information.
   		VoIP Numbers	Open the VoIP Numbers table, which contains the VoIP (voice over Internet protocol) phone numbers that have been assigned to an mConnect or that are available to assign to an mConnect.
   		Recordings	Open the Recordings table, which contains the audio recordings available for use by an mConnect.
   		Phone Books	Open the Phonebooks table, which contains the phone directories available for use by an mConnect to route callers based on location.
   		Calls	Open the Calls table, which contains call data by subscriber, based on their profile information.
   	Mobile Web	Links	Set up and manage shortened links that automatically track all clicks coming from text messages.

   Your path displays in the upper-left corner of the page.

   Note: Add-on feature upgrades may be added to the main menu. For more information, contact your customer success manager or Technical Support.

Information bar

The information bar is always located at the bottom of the page.

The information bar includes the copyright notice and the following links: