Customer Fields: Validation Reference

This topic describes each customer field type available in Rant & Rave, including how each field is validated and the type of data it is designed to capture. Use this reference when configuring surveys, forms, or data collection workflows.

Field Types & Validation Rules

ID	Field Type	Char. Limit	Example Use	Validation Rules
1	String	250	First Name, Last Name, etc.	Accepts any text input, including letters, numbers, special characters, and emojis.
2	Filterable Timestamp	—	Date & time entry	Must be a valid date and time. Times are assumed to be in the user's local timezone and are automatically converted to UTC. Required format: yyyy-MM-dd'T'HH:mm:ss.SSS'Z' (ISO 8601).
3	Score	—	Numeric score (positive whole number)	Only the digits 0–9 are accepted.
4	Unstructured Text	—	Open-ended customer feedback	Accepts any text input, including letters, numbers, special characters, and emojis.
5	Filterable String	250	Product line selection (e.g. a list of products)	The value entered must match one of the predefined options configured in your Field Options settings.
9	Timestamp	—	Date & time entry	Must be a valid date and time. Times are assumed to be in the user's local timezone and are automatically converted to UTC. Required format: yyyy-MM-dd'T'HH:mm:ss.SSS'Z' (ISO 8601).
10	Email	—	Email address	Must parse as a valid email address (e.g. name@domain.com).
11	Phone	—	Phone number	Must be a valid phone number. The default country is the UK; numbers from other countries must include an international dialling code. Valid numbers are automatically formatted on entry.
13	Multi-Language	—	Detailed customer feedback	Accepts any text input, including letters, numbers, special characters, and emojis.

For questions about field configuration or validation behaviour, please contact your Customer Success Manager.