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Mobile Commons: Not seeing the chat button in the Right Answers portal

Eric Shin
Updated
Title
Mobile Commons: Not seeing the chat button in the Right Answers portal


Resolution Summary

We recommend:

  1. Clear cache and cockies for the browser "All time" ad retest.
  2. Test on different browsers.
  3. If still persists, test it on different and non-work/personal computers to make sure it's not a restriction added by the IT team, etc. to your work laptop that is causing this.



Answer

We recommend:

  1. Clear cache and cockies for the browser "All time" ad retest.
  2. Test on different browsers.
  3. If still persists, test it on different and non-work/personal computers to make sure it's not a restriction added by the IT team, etc. to your work laptop that is causing this.



Resolution Category

Problem/Incident::Product::Login/Authentication




Internal Information


Keywords
chat_button chat Right_answers raexternalrequest


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