Setting up data syncs
As an administrator, you can automatically sync information between your out-of-the box CRM database and mCommons. With data sync, profile information (such as name, email, mobile number, and address) is synchronized between the two systems. For more information, see Integrating data from CRM platforms.
Note: You must have Administrator access to work with data syncs in mCommons. For assistance, contact Technical Support.
To start configuring your data integration:
-
Select
Home in the left pane, and then select Data Sync.
The CRM Data Sync page lists the out-of-box CRM systems that you can sync with mCommons:
From the CRM data sync page:
Tip: If your company needs to sync with CRMs we don't currently support or to build out custom implementations for our out-of-the-box syncs, you can work with Frakture, a third-party vendor that can build custom integrations. For more information, see the Frakture website (https://www.frakture.com).