Understanding Base Sheets - Feedback Tuning

If a user alters feedback, e.g. to correct or update a comment following further discussion with a customer, the feedback tuning sheet will display the history of those changes.

• The updated feedback table displays the date of a change, the user that made the change, and the number of entries that user has edited.

• The deleted feedback table displays the number of entries deleted and by which user.

• The updated feedback fields table shows what fields were updated and how many times they were edited.

• The updated feedback details table shows the items of feedback, the date of the change, the user who made the change, what field was updated, the original value, and the new value.

• The trend graph illustrates the history of changes to your feedback alongside a percentage display of edited and deleted feedback.