Usage report

The Usage report provides the exact count of inbound and outbound messages from Waterfall for billing purposes. It supports invoice reconciliation by helping the billing team identify any discrepancies between billed amounts and actual message activity.

Note: Only root account users can generate the usage report with system messages.

Creating a new Usage report

1. From the Reports menu, select Reports.

   

2. In the upper-right corner, select Create New Report.

   

3. On the Create New Report form, enter a descriptive name for the report.

   

4. From the Report Type drop-down list, select Usage Report.

   Note: Summarize by will always be “All”.

5. In the Report Timeframe section, select a preset time frame for your report data or add a custom time frame:

   To select a custom timeframe, select Custom. Enter the start and end dates in MM/DD/YYYY format or select Calendar and select a date.

6. In the Schedule section, select a date and time when the report will be built.

7. In the Frequency of Delivery section, select Never, Daily, Weekly, or Monthly.

   Tip: Select “Never” to hold a report until you are ready to run it.

   When the report is ready, it will be available from the Reports table. You can also email a copy directly to yourself or to other recipients.

8. (Optional) In the Recipients section, enter one or more email addresses, separated by a , (comma). Waterfall will send the report to these recipients when it is ready.

9. When you are done, select Save this Report.

   The report is added to the Reports table according to its schedule and frequency settings.