Environment
Resolution Summary
Details
Internal Information
Resolution Category
RA: https://eu-app.rantandrave.com/desktop/
Clients Desktop: https://eu-app.rantandrave.com/desktop/
Resolution Summary
Advised here to find text template
Details
- Log into RA as the company in question and the user which is having an issue
- Go to text
- New Text
- Towards the bottom left of the screen in the message section there is box 'Select a Template'
- Click the dropdown on here
- Click on the template you need
- This will populate both the message box on the left and the Message Preview box on the right
- Check to see if anything needs to be added to the wording for your particular text and if so change this in the message box on the left
- Add your list or recipients above
- Click send when you are happy that you have the correct recipients and the correct text message
Internal Information
Resolution Category