Title
Procomms: How to check how many contacts are on an account
Environment
Resolution Summary
Details
Internal Information
Resolution Category
Keywords
contacts missing, list is short, how many contacts, procomms, raexternalrequest
Procomms: How to check how many contacts are on an account
Environment
Red Admin - https://eu-app.rantandrave.com/desktop/
Resolution Summary
found out how many contacts are showing on the account
Details
To find out how many contacts are showing on an account, or sub account
- Log into Red Admin
- Go to Monitoring from the menu on the left
- go to Maintain Subscriber
- Click on the dropdown arrow and find the account required
- Click link to Subscriber
- Click on Contacts
- Choose Find a Company
- Type in the Company (or subcompany) you are searching for
PLEASE NOTE - it will only pick up details of those contacts which are in that exact company or subcompany so make sure you are looking at the correct one - Click on find
- This will then come up with the details of that company/sub company and at the right there will be two heads
- Right click on the heads
- Click on Inspect from the dropdown menu
- This will show Elements and this will show you the total contacts in that Company/subcompany
Internal Information
Resolution Category
Task::Other
Keywords
contacts missing, list is short, how many contacts, procomms, raexternalrequest