Desktop - https://eu-app.rantandrave.com/desktop/
Resolution Summary
advised we need authority before amendments can be made
Details
The Jaguar Land Rover Procomms desktop account - sub id 2495 ONLY (there are a number of Jaguar Landrover or JLR accounts)
You are NOT able to add new users or change authorities any user has without the authority of
- Sachin Dhar sachin.dhar@tcs.com
- Piyush Goyal piyush.goyal@tcs.com
- Gargi Verma gargi.verma@tcs.com
- Gaurav Verma gaurav.verma1@tcs.com
- Sarah Web
You need to advise the customer that we need authorisation first and that they must contact UK.TCSVMOJLRAMS@tcs.com (this is the team email address of the team above but they cannot email out from this it is only a one way mail box, receiving incoming mail only, so that is why when we receive the emails it will come from one of the above email addresses 1-4) to gain that authority
You should cc UK.TCSVMOJLRAMS@tcs.com into the reply which you send to the customer
Internal Information
Resolution Category