procomms - Howdens - finding a contact by a phone number

Title
procomms - Howdens - finding a contact by a phone number


Environment

Red Admin: https://eu-app.rantandrave.com/desktop

Resolution Summary

confirmed whether this contact was showing on directory

Details

• log on to Red Admin
• go into the Howdens Joinery account
• go to contacts
• find a person
• type in the mobile number in the mobile field
• and if you know the Depot that number is supposed to be in find that depot (if you do not know the Depot them pick a random one)
• find
  
  
• This will then come back with the results of the search for that particular Depot with that number
  
• Then to search to see if that number appears in any depot click on the search number
• This will then show if this number appears anywhere on the whole of this account and if it does it will show the Depot
  
  
  

Internal Information


Resolution Category

Task::Other

Keywords
contact mobile phone number customer directory list howdens depot raexternalrequest