Procomms: checking sms sent for all of company on a specific date/time and to show wording and who was sent to

Title
Procomms: checking sms sent for all of company on a specific date/time and to show wording and who was sent to


Environment

Red Admin - https://eu-app.rantandrave.com/desktop/

Resolution Summary

found details of what sms were sent

Details

• Log into Red Admin
• Go to Monitoriing
• Go to maintain Subscriber
• Find the company
• Click on Administration
• Click on monitoring
• Click on text usage
• This will bring up details of all messages sent and broken down to deptment and also (None Specified) - Thos users who are not in a department
• Click on non specified and it will bring up all of the users who are not in a department
• This iwll show the amount of texts sent this and last month for each user
• If you click on the number of texts sent for a user it will open up all of the individual messages
• Look for the date in question and click on the ? 
• This will bring up details of the text sent and those who recieved the text and also the workding.  It will also show if the message was confirmed ie hit a live handset, if faield or just showing sent - which mean that it has not as yet hit a live handset
• Or click on the Department and this will bring up all of those in that Department 
• Again you can search by clicking on the number of messages sent to get the information you need

Internal Information


Resolution Category

Task::Other

Keywords
procomms sms sent text historic raexternalrequest