Rant & Rave: Cannot access Word Clouds that we could previously access

Title
Rant & Rave: Cannot access Word Clouds that we could previously access


Environment

• Rant & Rave
  

Symptoms

• Since the latest update it has also taken down the word clouds that we could previously access as well
• Receives Invalid visualization message when trying to use word clouds

Error (If Applicable)

Invalid visualization

This visualization was not found on the server. This extension is not availalbe: Word Cloud (br.com.cleaver.wordcloud)

Resolution Summary

This is a known issue. It has been escalated to Development team to investigate. A fix was put in place on the development side.

Details

This is a known issue. It has been escalated to Development team to investigate. A fix was put in place on the development side.

Cause


Internal Information

https://upland.zendesk.com/agent/tickets/1211876

Resolution Category

Problem/Incident::Product::Bug

Keywords