Environment
Resolution Summary
Details
Internal Information
Resolution Category
Blue Admin - https://prod-eu-admin.rantandrave.com/communications-admin/index.jsp
Resolution Summary
found the branding on procomms account
Details
HOW TO FIND DEFAULT BRANDING ON A PROCOMMS ACCOUNT
- Log into Blue Admin
- Go to SMS Branding
- Company Brand
- Find the company in the drop down box
- Click Find
- This will show the branding
HOWEVER, IT IS ALSO A GOOD IDEA TO DOUBLE CHECK THIS AS SOMETIMES IT CAN BE DIFFERENT IN THE DATABASE
- You can do a query on the procomms database to check this
- Or you can check the branding on the Sharepoint doc Procomms Usage, Brands & Longcodes and look for the tab All Active Users & Brands
- This will have the branding against each user
Internal Information
Resolution Category