Rant & Rave: find if a user has been deleted check in from V1/database

Title
Rant & Rave: find if a user has been deleted check in from V1/database


Environment

Rant & Rave admin V1    https://prod-eu-admin.rantandrave.com/RantAndRaveAdmin/

Resolution Summary

found user to be deleted

Details

• If unable to find a user via the user management application can then look in V1 to see if deleted
• log onto the v1 admin app
• Click on users from the top tabs
• Click the dropdown against acount and find the one you require
  
• Under User List type in the users name/username 
• Click on Account level
• click on search
• Click on the user and it will highlight the record 
• Click on edit
• If there are a string of random characters against the name, username and email address, this shows that the user is deleted
  

You can also do a search on the database to see if deleted, when and who by

SELECT * FROM audit.log_entries where entity_id='xxxxxxx';

Internal Information


Resolution Category

Task::Other

Keywords
user deleted fastfeedback v1 database raexternalrequest