Title
Mobile Commons: Not seeing the responses to users' replies
Resolution Summary
Answer
Resolution Category
Internal Information
Keywords
profiles time_stamps responses messages raexternalrequest
Mobile Commons: Not seeing the responses to users' replies
Resolution Summary
Need to check the time stamps of the incoming and outgoing messages in the messaging history for the profile to link/figure out which outgoing message was a response to which user reply.
Answer
Need to check the time stamps of the incoming and outgoing messages in the messaging history for the profile to link/figure out which outgoing message was a response to which user reply.
Resolution Category
Question::Product How-To / Training
Internal Information
Keywords
profiles time_stamps responses messages raexternalrequest