Mobile Commons: /profile_update API calls time out with some phone numbers
Environment
Mobile Commons
Symptoms
/profile_update API calls times out with the error 504 with some phone numbers in specific formats.
More details in this JIRA ticket: [MC-8760] /profile_update API request times-out (504) with some phone numbers - JIRA (atlassian.net)
Error (If Applicable)
HTTP 504 timeout error
Resolution Summary
The client reported that the /profile_update API calls to some phone numbers were timing out (504). Escalated to the dev. team and we got this fixed in July release MC 23.7.1
Details
The client reported that the /profile_update API calls to some phone numbers were timing out with the HTTP error (504).
Tested these API calls against my test account and was able to replicate the behavior.
Created a JIRA ticket with details and the team got this fixed in July 2023 release MC.23.7.1
Cause
Internal Information
Resolution Category
Problem/Incident::Product::Bug
Keywords
API profile_update time_out raexternalrequest