Mobile Commons: When to use optimized broadcasts vs fast-track broadcasts?

Title
Mobile Commons: When to use optimized broadcasts vs fast-track broadcasts?


Resolution Summary

Provided guidance on when to use optimized vs fast track broadcasts

Answer

• Fast-track broadcasts can be used for rapid response messages, urgent unplanned announcements, etc.
   NOTE: If 2 fast-track broadcasts were scheduled to be sent at the same time, they would be sent sequentially.
  
  
• Optimized broadcasts can be used for messages where the text content and send time are known at least 8 hours in advance for normal optimization & 9 hours in advance for early optimization.
  • More on optimized broadcasts can be found in the below articles
    Normal optimization
    Early optimization  

Resolution Category

Question::Product How-To / Training

Internal Information


Keywords
optimized fast-track broadcasts fast track broadcast difference raexternalrequest