Environment
Resolution Summary
Details
Internal Information
Resolution Category
- Mobile Commons.
- Smart campaigns.
Resolution Summary
Provided detailed steps on how to manually add/delete profiles from a smart campaign.
Details
You can manually opt-in/out profiles from a smart campaign with the following steps
For manually opting profiles in.
- You can create an uploaded group and add the phone number/s to it and add this group to the included filters of the filtered group that the smart campaign is based on.
- If the smart campaign already has an uploaded group in the included filters, you can add the needed profile/s to the uploaded group.
For manually opting profiles out.
- You can add the targeted phone number/s to a newly uploaded group and add this group to the filtered group excluded filters that the smart campaign is based on.
- If the smart campaign has an uploaded group in the excluded filters, you can add this profile to the uploaded group.
NOTE: The smart campaign subscription 'whether an opt-in or opt-out' takes approximately 30 minutes to reflect on the profiles.
Internal Information
Resolution Category