Resolution Summary
Answer
Resolution Category
Internal Information
Need to enable zipcode collection and limiting the calls to the specific state they are targeting.
Answer
For state level mConnects that are setup to provide a list of the closest state legislators to the caller during the call (if we don't have enough address information/cannot accurately determine the legislator), it's strongly recommended to:
1- Turn on the zipcode collection option to capture the zipcode during the call.
2- If the goal of the mConnect is to route to a specific state, it's recommended to limit the calls to that state in the mConnect setup page.
Resolution Category
Question::Product Consult / Strategy
Internal Information