Title
Mobile Commons: If I stopped a broadcast and rescheduled it, will it be sent to the profiles that already received the broadcast?
Resolution Summary
Answer
Resolution Category
Internal Information
Keywords
broadcast stopped rescheduled unscheduled broadcasts recipients previous old users raexternalrequest
Mobile Commons: If I stopped a broadcast and rescheduled it, will it be sent to the profiles that already received the broadcast?
Resolution Summary
Confirmed that if we rescheduled a broadcast, the messages will not go out to previous recipients.
Answer
- If you reschedule a broadcast that was stopped after it was already sent to a portion of the list, the profiles that received the broadcast before it was unscheduled will automatically be excluded from receiving the broadcast again.
- This also applies if the targeted groups in the broadcast were changed.
Resolution Category
Question::Product Consult / Strategy
Internal Information
Original question: If you reschedule an unscheduled broadcast after it was sent to a portion of the list, the profiles that already received the broadcast before if got unscheduled, will be excluded automatically from receiving the broadcast again.
Keywords
broadcast stopped rescheduled unscheduled broadcasts recipients previous old users raexternalrequest