Mobile Commons: Foreign / Accented characters in Keywords

• Mobile Commons.
• Campaigns.
• Opt-in paths.
• Keywords.

When the Keywords don't get recognized if they contain foreign/accented characters.

Provided guidance on how to use accented characters in keywords.

• There are some foreign/accented/special characters supported by the platform. Those characters are: èéùìòÇØøÅåÆæßÉÄÖÑÜäöñüà. Those characters are considered independent characters and should be added as separate keywords from the English character keywords.
   EXAMPLE: If the keyword Apple is being added in an opt-in path, and users text the word Àpple, the word will not be recognized as an opt-in keyword. You will need to add a separate keyword with the accented A 'Àpple' for it to be identified as an opt-in keyword. 
  
  
• For any other accented/foreign characters that are NOT supported by the platform "i.e. á-í-ó-ú", those should NOT be added in any opt-in keywords and have to be replaced with the English characters. 
   EXAMPLE: If you added the keyword Friend in an opt-in path, both Friend and Fríend will be identified as opt-in keywords.

• Original issue: we are experiencing some issues with accented and capitalized keywords. 
• Related Jira ticket #11212