Mobile Commons: How the profiles get marked as Undeliverable-Hard bounced on the platform?

Title
Mobile Commons: How the profiles get marked as Undeliverable-Hard bounced on the platform?


Resolution Summary

Confirmed that the profiles gets marked as Undeliverable from the carriers side.

Answer

If the profiles got marked on the carrier side as not textable / not able to receive text messages anymore, these profiles will get marked as Undeliverable-Hard bounced on the account/platform.

Resolution Category

Problem/Incident::Third Party::ISP/Network/Integration

Internal Information


Keywords
profiles profile hard bounced undeliverable hard-bounced not textable