Title
Mobile Commons: Access issue with the API integration
Environment
Symptoms
Error (If Applicable)
Resolution Summary
Details
Cause
Internal Information
Resolution Category
Keywords
API_integration API sync raexternalrequest
Mobile Commons: Access issue with the API integration
Environment
Mobile Commons
Symptoms
Receiving the following error message "You have attempted to access a restricted resource" for the API requests within the sync process.
Error (If Applicable)
Resolution Summary
Should attempt to reset the password for the MC user being used with this API integration and update the new password within the App/sync process.
Details
Receiving the following error message "You have attempted to access a restricted resource" for the API requests within the sync process.
Cause
Internal Information
Resolution Category
Problem/Incident::Product::Login/Authentication
Keywords
API_integration API sync raexternalrequest