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Mobile Commons: Does dialing an mConnect number automatically subscribe the caller to the account?

MC Admin
Updated

Mobile Commons: Does dialing an mConnect number automatically subscribe the caller to the account?

Resolution Summary

Provided information on how the platform deals with callers to mConnect

Answer

  • No, if the caller doesn't already have a profile on the platform, calling an mConnect will not subscribe the phone number to any messaging list/campaign, it will only create a profile with the status "profile with no subscription".
  • If there is an existing profile, calling an mConnect will not change the current profile status.

Resolution Category

Question::Other

Keywords mConnect caller calls subscribe raexternalrequest

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