Mobile Commons: What happens when a new profile is added to our account with only a phone number and zip code?
Resolution Summary
Explained the expected behaviour when a new profiles is added to the account with only a phone number and zip code.
Answer
A profile will be created for the phone number, and the zip code will be saved in the profile.
- If the zip code is valid, we can assign the state and country fields on the profile.
- If the zip code is invalid, it will still be saved, but the state and country fields will remain blank.
Resolution Category
Question::Other
Keywords Profile new added account phone number zip-code
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