Mobile Commons: When the user replies with a message that has a different format than the specified custom field in a broadcast, how can we export this message?

Title

Mobile Commons: When the user replies with a message that has a different format than the specified custom field in a broadcast, how can we export this message?

Resolution Summary

Provided information on where can we find the replies that don't match the specified custom field type in a broadcast.

Answer

• Any replies that were not saved in the specified custom fields in a broadcast can be found in the Inbox, which can be exported.
• These replies will be available in the Messages tab within profiles and can also be exported from there.

Resolution Category

Question::Other

Keywords csv broadcast message export user

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