Mobile Commons: Is it possible to opt a user out of an opt-in path?
Resolution Summary
Confirmed that users cannot be opted out of opt-in paths. They can be opted out of a specific campaign or the entire account.
Answer
- it is not possible to opt a user out of an opt-in path.
- An opt-in path defines the way subscribers join a campaign, meaning when users engage with an opt-in path, they are subscribed to the campaign associated with it.
- users can be opted out of a specific campaign or the entire account.
- The endpoint used to opt users out is the Profile Opt Out endpoint.
- For the Profile Opt-Out endpoint, you can include either the Campaign-ID parameter or the Subscription- ID parameter in the request, but not both at the same time.
- Further details about the endpoint can be found in the article
Resolution Category
Question::Other
Keywords API opt-in-path
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