Mobile Commons: Discrepancy between Optimized sent time and actually sent / Optimized broadcasts time stamps
Environment
- Mobile Commons.
- Optimized broadcasts.
Symptoms
- When broadcast message in the profile has a different time stamp than the broadcasts sent time.
Resolution Summary
Explained the different time stamps for the optimized broadcasts.
Details
For Optimized broadcasts
- The time stamp of the broadcast in the profiles is the time when the message was optimized.
- The time stamp showing in the broadcast message report is the time when the message was received by the user in the UTC time zone.
Resolution Category
No Support::No Action Required
Keywords optimized broadcasts actually sent time stamp time-stamp
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