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Answer
Resolution Category
Internal Information
Provided links to articles for frequently asked questions about Salesforce integration in Mobile Commons
Answer
Click on the links below for more information on Salesforce integration in Mobile Commons:
- Can we get more details on Salesforce sync processes?
- Do active subscribers and no subscribers profiles have a value for "opt-in status" field in Salesforce?
- Is it possible to bring over the subscriber status into Salesforce when the record is created?
- If we require Opt-in status in the Salesforce field mapping page, will it only create records that are opted in? or will it simply require a value in the field for the record to be created in salesforce?
- If the Salesforce integration was down for a while, do we need to manually backfill records that should have been synced during the downtime?
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Question::Product Consult / Strategy
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