FAQs and Solutions
- Is it possible to opt a user into multiple opt-in paths within the same campaign using the API
- What is the API call limit
- What methods does the Mobile Commons API currently support
- Mobile Commons: What language does the API use for responses?
- Mobile Commons: Do audio files of the calls that our users make via mConnect exist?
- How to provide a user with details about their mConnect activity
- What happens when a new profile is added to our account with only a phone number and zip code
- If a profile has address information saved and a new address was provided which takes precedence
- Can the carriers provide any information regarding the users location
- Can the congressional district data be provided by any CRM integration
- To get click-through info for a specific user would we have to download the click-through report for every message they were sent
- When the user replies with a message that has a different format than the specified custom field in a broadcast how can we export this message
- Where in the platform can we get the Tracakble URLs clicks details
- Where in the platform can we get the Tracakble URLs clicks details
- Further details on the trackable URLs CSVs and the creation of their fields and values
- In the profiles CSVs what are the fields that their values can be updated and what are the sources that can update these values
- In the profiles CSVs what are the fields that their values cant be updatedchanged manually
- In the profiles CSVs what are the fieldscolumns created by Mobile Commons
- In the profiles CSVs what are the fields that their values are created by MC and can not be updatedchanged
- Can we get more details on Salesforce sync processes
- If we require Opt-in status in the Salesforce field mapping page will it only create records that are opted in or will it simply require a value in the field for the record to be created in salesforce
- Is it possible to bring over the subscriber status into Salesforce when the record is created
- Do active subscribers and no subscribers profiles have a value for opt-in status field in Salesforce
- What are the options to export a CSV with data in the Custom Fields page
- Mobile Commons: Does dialing an mConnect number automatically subscribe the caller to the account?
- Do audio files of the calls that our users make via mConnect exist
- Mobile Commons: mConnect FAQs
- Mobile Commons: Advanced Liquid
- Mobile Commons: Call Routing and Advanced Targeting
- Mobile Commons: Rest API