FAQs and Solutions
- Mobile Commons: Error when trying to change group filters
- Mobile Commons: Profiles receive messages from an ended campaign
- Mobile Commons: mConnect recording plays 1 sec only
- Mobile Commons: How to allow MC to capture the UTM parameters for web-generated opt-ins, calls, etc?
- Mobile Commons: Filtering/analyzing mConnect calls
- Mobile Commons: "Error: This message was not successfully delivered" when trying to send emojis to the shortcode
- Mobile Commons: Message with bit.ly URLs fail to AT&T number
- Mobile Commons: Missing data from RO snowflake instance
- Mobile Commons: Delete a stuck broadcast in the "inprogress" status
- Mobile Commons: NYC _ Smart campaigns issue
- Mobile Commons: NEA _Custom report
- Mobile Commons: API - "wrong campaign id" error with (send_message) request.
- Mobile Commons: ALSAC/ST. Jude first seen issue
- Mobile Commons: Truth Initiative _ a profile didn't receive the OIP message
- Mobile Commons: How to unenroll a profile out of a smart campaign
- Mobile Commons: How does group filter "Has clicked any link" work?
- Mobile Commons: Wrong parts count in the message conversation (UI Glitch)
- Mobile Commons: Reactivate a profile with no subscriptions that texted STOP or incorrectly opted out profiles
- Mobile Commons: My broadcast is showing in progress but the Delivery status exceeded 100%
- Mobile Commons: Salesforce Integration - No new records are being pulled
- Mobile Commons: Errors in Data Synced via Blue Link
- Mobile Commons: When to use optimized broadcasts vs fast-track broadcasts?
- Mobile Commons: End user reported receiving delayed messages
- Mobile Commons: Is it possible to delete short URLs?
- Mobile Commons: IP whitelisting request for Read Only Replica client connections
- Mobile Commons: How to connect Facebook leads to MobileCommons?
- Mobile Commons: Uploaded group showing higher count than it originally showed when first uploaded
- Mobile Commons: Recurring broadcasts getting stuck
- Mobile Commons: /profile_update API calls time out with some phone numbers
- Mobile Commons: Webform sometime subscribe users to an OIP for another webform (Troubleshooting)